Find answers to common questions, troubleshooting guides, and resources to help you succeed with Claritn.
Find help articles organized by topic
Learn the basics, set up your account, and create your first dashboard.
Connect and manage data sources, troubleshoot connections.
Create, customize, and troubleshoot charts and dashboards.
Manage your account, update billing, and understand pricing.
Quick answers to common questions
Claritn supports multiple data sources including CSV files, SQL databases (MySQL, PostgreSQL, SQL Server), and popular APIs. To connect a data source:
1. Go to Data Sources in your dashboard
2. Click "Add Data Source"
3. Select your data source type
4. Enter connection details or upload your file
5. Test the connection and save
Detailed step-by-step guides are available in our documentation.
Metrics are numerical values you want to analyze (e.g., revenue, number of users, conversion rate). They're what you measure.
Dimensions are categories you want to group your metrics by (e.g., date, region, product category, customer segment). They're how you slice your data.
For example: "Revenue (metric) by Month (dimension)" or "Number of Users (metric) by Country (dimension)".
Security is our top priority. We implement multiple layers of protection:
• Data encryption at rest and in transit (AES-256)
• SOC 2 Type II certified
• GDPR and CCPA compliant
• Regular security audits and penetration testing
• Role-based access control
• Two-factor authentication
Your data is never shared with third parties without your explicit consent.
Yes! Claritn offers multiple export options:
• PDF Export: Download any dashboard as a high-quality PDF report
• CSV Export: Export underlying data for further analysis in Excel or other tools
• Image Export: Save visualizations as PNG images for presentations
• Scheduled Reports: Automatically email reports on a daily, weekly, or monthly basis
All export options are available from the dashboard menu.
Our support team is ready to help you with any questions or issues you may have.
We're here to help you succeed with Claritn